FAQ
Orders & Shipping
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Sizing & Customization​
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Returns & Exchanges
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Payments & Billing
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Brand & Craftsmanship
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Contact Us​
1
How can I place an order?
You can place an order by messaging us on Social Media or directly through our website! Simply select your desired item, choose your size, and proceed to checkout.
2
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary by location and will be calculated at checkout. For more information, please reach out to us!
3
How long will it take to receive my order?
Orders are processed within 2-3 business days. Delivery times depend on your location and chosen shipping method.
4
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email.
5
How do I know my size?
Please refer to our Size Guide for detailed measurements. If you need additional assistance, feel free to contact us.
6
Do you offer custom sizing or adjustments?
Yes, we offer customization for certain pieces. Contact us directly to discuss your request.
7
What is your return policy?
Please contact us or visit our Returns & Exchanges page for detailed instructions.
8
Can I exchange an item?
Please contact us or visit our Returns & Exchanges page for detailed instructions.
9
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and PayPal.
10
When will my payment be processed?
Payments are typically processed immediately upon order confirmation.
11
Where are your products made?
All MG Megi Gabunia pieces are designed and handcrafted in Tbilisi, Georgia, using high-quality materials and traditional techniques.
12
What materials do you use?
We work with premium leather, metals, and fabrics, carefully selected for their durability and elegance.
13
How can I contact customer service?
You can reach us via email at info.megigabunia@gmail.com or find more ways through our Contact Us page.
14
Do you collaborate with influencers or other brands?
Yes, we welcome collaboration inquiries. Please contact us directly for more details.
